Brand Monitoring Features
Success in social media communications requires two key elements: speed and action. Organizations that effectively utilize social media intelligence to either build on positive buzz about their brand or quickly respond to an emerging crisis will rise to the top, while those that ignore the influence of online voices will risk losing out on valuable opportunities and, in some cases, suffer irreparable damage.
With that in mind, we’ve packed TweetReports with a lot of powerful (but easy-to-use) features to help you track and monitor your brand on Twitter.
Knowledge is Power and We Give You the Power to Know
With the Right Search, Analytics & Reporting Tools to Monitor Your Brand Reputation
Unlimited Searches
Mark Twain used to say that it’s an unoriginal person that only uses one word when they can use fourteen, and we couldn’t agree more. Search all you want.
Search When Twitter Is Down Watch Video
TweetReports uses a massive database to automatically save and store tweets — even when no one is conducting searches. This means you can get more than the 1,500 results search.twitter.com is limited to (you can conceivably get tens of thousands of results) and you can continue your intelligence gathering efforts even when Twitter is offline.
Search Within Your Updates, People You’re Following and more!Watch Video
Now you can search within people you’re following, your own updates and your Twitter Lists. Clouds part. Angels sing. Everything is now right with the social world. Almost, but not quite as good as the Broadway show “Cats.“
Advanced Filter Searches Watch Video
We don’t believe you should have to start a new search just because your original search wasn’t quite right. Simply define what you want included or dropped from the results then sit back and let our filtered search pull a rabbit out of the hat. It really is magical.
(More) Advanced Search
We took Twitter’s advanced search and goosed it with more options. So when you really need to zero in on content, our advanced search is a nice way to do it.
One-Click Spam Filtering Watch Video
Accurate results are imperative. So the last thing you need are your own tweets (or tweets from company employees) skewing your results. Or perhaps you’re just not interested in monitoring messages from specific people. That’s okay, just remove them and your stream gets instantly quieter and results more accurate. Think of it as a “mute” button for Twitter. Read more.
Related Keywords/Conversations
Just like crazy uncle Arthur, you can’t pick search term relatives either. See what keywords are being talked about in conjunction with your search. Simply start your search using only one word and let TweetReports guide you down the path to keyword Nirvana. Later, when you’ve achieved success on your search path, we’ll introduce you to Keyword Foo Fighters.
Keyword Monitoring & Tracking
The meat and potatoes of what we do. Pick a word, any word. We’ll show you in-depth results what is being said; when, how, and by whom — in real-time.
Sentiment Analysis
The sentiment analysis engine does the heavy lifting for you by providing a constant stream of tweets that have been automatically tagged with either positive, negative or neutral tone. And viewing tweets in bulk for a particular tone is as easy as clicking a link.
Your Brand, Monitored (for free)
On top of everything else, every paid account also includes tracking your business name or brand — for free. Talk about giving away the Holy Kaw!
Archived Tweets
Looking for a message you tweeted last week? Have no fear, archived tweets is here. That’s right, this Underdog of TweetReports automatically archives and provides insightful analytics for up to 25,000 of your tweets. That’s like 1,250 days in Twitter years!
Saved Searches
We give you the opportunity to save your Twitter searches, so when you come back, you have some institutional memory of what’s you were doing. And with a simple click, you can instantly change your saved search into a tracked keyword search. Now, how cool is that?
Bookmark Tweets (save, tag and search) Watch Video
Everyone knows the benefits of bookmarking, only no one has thought to offer it to Twitter users — until now. So if you want to save a message, simply bookmark and tag it. Viola! Everything organized just they way you want so you can quickly find it later. Did we mention can search within your bookmarks too?
Priority Flagged Tweets (with Notes!) Watch Video
When you discover a message that needs to be quickly addressed, flag it. If it’s really important, upgrade its priority to the next level. Even hotter? Yep, take it up one more notch. And so you don’t forget the details, you can add a note to the message too. Then, when the situation has been handled, you can downgrade the message or delete it. With so much power at your fingertips, you’ll feel like you’re working at NORAD.
Keyword Analytics
We create a graphical analysis of your tracked keywords including; Keyword Tweeted v Retweeted, Daily Tweet Count, Hourly Tweet Count, Retweets Per Day, Sentiment and more!
Company Evangelists
Who’s testifying at the altar of your company? More importantly, what are they saying? You’ll discover the people talking the most about your brand. It’s an amazing opportunity to connect with them one-on-one so they will continue to be advocates and spread your word.
Follower Analysis
The best way to make social word-of-mouth marketing work for you is to reach the people who can reach the most people. Get the inside scoop on the most influential people who are following you. These are the gatekeepers who can spread your word far and wide. And you will have the keys to knowing who, how and when your choir needs to be preached to — helping make your marketing program a success.
Email Brand Alerts
When you really need to be tuned in but can’t keep your eyes glued to the screen, our brand alerts send you an update based on your criteria. Select how many times per day or number of mentions a keyword needs to be tweeted, then we send you the goods.
Emailed Reports
To make your life even easier, you can have tweet analysis reports sent via email, but only when YOU want them. You can choose to receive reports on a weekly or daily basis (up to three times a day) — even choose the day of the week and set them to your specific time zone!
Quick Groups
How much more amazing can Twitter Lists get? How about creating your own quick group of people you want updates from — then automatically filtering them so you only see the updates that include your specified keywords.
Top Users
We’re number one! We’re number one… and you’re not. See at a glance who are the most active people for each search.
Top Companies
Are the birdies singing about you, or your competition? We’ll tell you who’s getting the most mentions for each search.
Top Tweeted Links
What are people linking to the most? We show you the top destinations for each search.
Top Searches
Want to know what topics and keywords are being searched by other people? We show you the top searches for the past 24-hours, 7-days, and for all time. It’s like Google Adwords Keyword Tool for Twitter — and we let you sneaking a peek behind the curtain. Only the great and powerful OZ won’t fly away with your balloon.
Trending Topics
The trend of the moment, by count of what’s most talked about. Is it news, popular culture, or you?
More Features Coming
As you know, nothing is ever perfect or finished. Which is why we’re working hard to make TweetReports even better for you. So please send us your thoughts and suggestions and we’ll run with it.