Essential Twitter Marketing Articles

If you’re looking to jump into social media and marketing with Twitter, we’ve compiled a collection of articles to get you off on the right foot. Please feel free to suggest an article, report, or experts in the social media field you think we may have missed.

Articles are listed in chronological order and updated as new Twitter marketing articles and resources are discovered.

Twitter Marketing

• 15 Business Reasons to Use Twitter
  2009-11-28 : MarketingTechBlog​.com
• 50 Ideas on Using Twitter for Business
  2008-08-20 : ChrisBrogan​.com
• Five Small Businesses Successfully Using Social Media
  2009-10-21 : Mashable​.com
• Five Unique Ways to Use Twitter for Business
  2010-04-10 : Mashable​.com
• Five Ways to Use Twitter to Avoid a Backchannel Disaster
  2010-03-07 : Mashable​.com
• How to Activate Your Brand’s Super Influencers
  2010-11-12 : Mashable​.com
• How to Manage an Enterprise Twitter Presence: Avatars, Account Structure and Response Methodology
  2009-10-02 : TheBrandBuilder
• Overcoming the Obstacles To Social Business
  2009-11-09 : Harvard Business Review
• Seven Secrets to Tweeting Your Corporate Culture
  2009-07-27 : Mashable​.com
• Six Ways Zappos Uses Twitter To Increase Sales
  2009-12-07 : JeffBullas​.com
• Stop Giving Away Your Twitter Traffic in Google Analytics!
  2010-08-17 : SeerInteractive​.com
• The 11 Commandments of Corporate Tweeting
  2010-03-05 : TheBigMoney​.com
• The Art of the Social Landing Page
  2009-10-21 : 10e20​.com
• The Twitter Clock. Real-time Twitter Statistics
  2010-08-15 : TweetReports​.com
• Twitter and Your Brand: Should You Tweet It or Beat It?
  2010-08-20 : FifthGearAnalytics​.com
• Twitter power: Learning from ourselves, in real time
  2010-05-26 : USAToday​.com
• Twitter Really Works: Makes $6.5 Million in Sales for Dell
  2009-12-08 : FastCompany​.com
• Twitter Users Share Early Adopters Symptoms
  2009-11-12 : TrendsSpotting​.com

Using Twitter for Customer Service

• 21 Social Media Quotes on Customer Service
  2010-08-21 : CnversationAgent​.com
• Best Buy Goes All Twitter Crazy With @Twelpforce
  2009-07-21 : TechCrunch​.com
• Customer Service Has a New Name and It’s Twitter
  2009-07-21 : SearchEngineJournal​.com
• Five Tips for Dealing with Complaints on Twitter
  2010-08-10 : Mashable​.com
• support-organizations-must-evolve/" title="2009-09-09 : Web-Strategist.com" target="_blank" onclick="javascript:_gaq.push(['_trackEvent','outbound-blogroll','http://www.web-strategist.com/blog/2009/09/09/how-customer-support-organizations-must-evolve/']);">How Customer Support Organizations Must Evolve
  2009-09-09 : Web​-Strategist​.com

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